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Computing & Engineering Technology CTS 1150 Syllabus Microcomputer Hardware & Maintenance Fall 2009
Instructor’s Name: Jacquelyn Hemmerich Office Number: 19-145, Bradenton Campus ; 600-610 Venice Campus Thursdays only Course Hours,Tuesday 6:00pm-8:45pm Telephone: Leave Messages between 9:00am – 4:00pm @ 752-5484 Email Address: hemmerj@mccfl.edu Course Web Site: http://faculty.mccfl.edu/hemmerj/hemmerj.htm
Prerequisites: A fundamental knowledge of DOS and Windows Operating systems
Text: A+ Guide to Hardware Managing Maintaining Your PC Sixth edition by Andrews
Catalog Description:
3 hours of instruction a week with a combination of lecture and hands-on lab experience. This course will examine hardware terms, preventive maintenance and basic computer repairs. This non-technical course designed for the average computer user who desires to understand basic troubleshooting techniques.
Course Description:
To provide an opportunity for students to obtain the knowledge and skills necessary to service microcomputer hardware and supported peripherals, build a computer from parts, and prepare for a successful result on the Comp TIA A+ PC Hardware exam
Performance Standards:
At the successful completion of this course, the student should be able to:
1. Identify basic terms and functions of system modules, including how each module should work during normal operation and during the boot process. 2. Identify basic procedures for adding and removing field replaceable modules for desktop systems. 3. Identify common peripheral ports, associated cabling, and their connectors. 4. Identify proper procedures for installing and configuring IDE/EIDE and SATA drives 5. Identify methods of upgrading hardware system components. 6. Identify common symptoms and problems associated with each module and how to troubleshoot and isolate the problems. 7. Identify basic troubleshooting procedures and how to elicit problem symptoms from customers. 8. Identify the purpose of various types of preventive maintenance procedures. 9. Identify issues, procedures and devices for protection within the computing environment, including people, hardware and the surrounding workspace. 10. Distinguish between the popular CPU chips in terms of their basic characteristics. 11. Identify the categories of RAM terminology, their locations, and physical characteristics 12. Identify the most popular type of motherboards, their components, and their architecture. 13. Identify the purpose of CMOS, what it contains and how, to change its basic parameters. 14. Identify basic concepts, printer operations, and printer components and service techniques 15. Identify basic concepts supporting and troubleshooting OS Installations. 16. Format a hard disk drive and make subdirectories or folders. 17. Install programs, drivers and operating systems on a hard disk drive. 18. List the causes of computer viruses and preventive measures that can be taken to avoid them. 19. Use diagnostic software and basic DOS commands such as chkdsk, scandisk, defrag… 20. Take apart a notebook computer and repair it.
Attendance Policy:
Attendance is mandatory for all scheduled class periods during the semester. If you miss a class, it is your responsibility to make arrangements to determine what you missed. If you miss a lab you will lose the points for that lab. No Makeup’s.
Withdrawal Policy:
In accordance with the Manatee Community College policy as stated in the college catalog, students may withdraw from any course or all courses without academic penalty of a WF by the withdrawal deadline as listed in the Manatee Community College academic calendar. The student must take responsibility for initiating the withdrawal procedure. Students are strongly encouraged to talk with their instructors first before taking any withdrawal action.
Statement of Plagiarism:
Plagiarism is the use of ideas, facts, opinions, illustrative material, data, direct or indirect wording of another scholar and/or writer—professional or student—without giving proper credit. Expulsion, suspension, or any lesser penalty may be imposed for plagiarism.
Standards of Conduct:
Students are expected to abide by all Lancer Student Handbook guidelines.
Assignments:
Assignments will be completed outside of class. Credit will be given to each person who participated in the assignment. NO credit will be given to work submitted after the deadlines listed with the assignments. NO LATE ASSIGNMENTS WILL BE ACCEPTED. All Projects and assignments must uploaded into the drop box for the week, and MUST include the date, assignment title, class information, your name, and G00# for proper credit to be given. You may use Word, Works , or Notepad.
Make up Test:
There will be no make up tests. Students MUST make arrangements BEFORE a test is given if they will not be able take a test online or to attend class on the day of the test.
Discussion Forums:
There will be 2 discussion Forums throughout the course. You must participate in the discussion forums
Grading Policy:
In this class, students will be evaluated according to performance in the following categories:
The breakout for grades is as follows: 10 Labs 150pts 21 Assignments (Drop one) 200pts 2 Discussion Forums 25pts 9 Quizzes 225pts Research Paper &/ or Presentation 100pts Mid term 100pts online Final 200pts online and in class 1000pts
Grade achievement levels are as follows: Grade Range A 90%+ or 900 – 1000 pts B 80-89% or 800-899 pts C 70-79% or 700-799 pts D 60-69% or 600-699 pts F 0-59% or below 600 pts
Classroom Etiquette: Cell phones will be turned off or set to vibrate mode during class. Please show courtesy to the class by restricting conversation to in-class topics, and raise your hand to gain attention when asking a question or raising a point of discussion.
Turning in Work: Be sure to include your name and the course name and section on all work to be turned in.
Late Coursework: All assignments are to be turned in on the due date.
Research Project: Communication skills, both oral and written, are a widely recognized issue in the field of information technology. Many proficient technicians have limited skills in communicating with coworkers and end users. Our goal is to address these issues by having each student provide an oral presentation in class, (hand in requirements) your presentation notes, and/or pp file and list three references. See “Guidelines for Papers and Presentations” for topic ideas and general format rules.
Research Papers:
Success in your career will depend greatly on your written and oral communication skills. Our school recognizes the need for students to develop proficiency in these skills, and requires all students to submit a research paper and provide an oral presentation in this class .
Format:
Topics: PC HARDWARE not covered or CURRENT / FUTURE NEW HARDWARE Technology. How It Works, How it is used, configured and Installed See the list of suggested topics below. You will base your presentation on your research paper topic.
All works and illustrations used in your paper must be cited; this means crediting the source where you found the information you used to support your work. If you fail to give credit for copyrighted information you present as your own work, which constitutes plagiarism, and will be penalized by a zero for the project.
Citing Sources:
Presentations:
· Display your ability to research and deliver information as a career skill. Creative presentation ideas are welcome; use your imagination! · Develop public speaking skills. If you have stage fright, this is the best way to overcome it!
Format:
Attribution / Citations: List your sources in your presentation / Research Paper and offer to share them with the class.
Closing the Presentation: When you have finished your presentation, remember to ask the courtesy question: "Are there any questions?"
Suggested Research Paper Topics 1. Alternatives to Microsoft software 2. Asset / Inventory tracking 3. Backup strategies / disaster recovery 4. Buy or build your own PC? 5. Customer service and tech support 6. Deployment strategies (deploying multiple PCs) 7. End user education 8. High-speed hardware interfaces (SCSI, FireWire, IEEE 1394, etc.) 9. High-speed Internet connectivity 10. History / overview of an operating system 11. History of the PC 12. Improving PC reliability 13. Network client software 14. Network hardware 15. Network operating systems 16. Network topologies (peer-peer vs. client-server) 17. Optical drives 18. PC security 19. PC troubleshooting software 20. Professional certifications in the IT industry 21. Cigar, Thumb, external drives 22. Terminal emulation 23. Windows Vista tips and tricks 24. Wireless technology 25. Elective topic
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